Last Updated: December 09, 2024

Privacy Policy

This Online Privacy Policy applies to information about you that Clustox d/b/a emailverify (in this Policy, “EmailVerify,” “we,” or “us”), may obtain about visitors to emailverify.io (the “Site”) and individuals (our “Clients”) who use the EmailVerify platform (the “Service”). With respect to data about Site visitors and Clients, this Privacy Policy also describes how we may collect, use, and share information we obtain about them through the Site; the choices Site visitors and Clients have regarding our use of information we obtain about them through the Site; the ways in which we safeguard the information we collect; and how to contact us regarding our privacy practices.

This Privacy Policy DOES NOT apply to information that we collect offline or on any other Clustox product, or to any information that is collected by any third party.

Please read this Privacy Policy in detail to fully understand our policies and practices regarding the collection, use, storage, and protection of your information. By reviewing this policy, you will gain a clear understanding of how we prioritize your privacy and ensure the responsible management of your data. If you disagree with our policies or practices, we advise you not to download, register for, or use the Site or any of our Services. This Privacy Policy may be updated periodically (refer to Changes to this Privacy Policy). By continuing to use the Site and our Services after any revisions, you agree to the updated terms. We encourage you to review the Privacy Policy regularly to stay informed about any changes.

Please note that this Online Privacy Policy does not apply to databases that Clients may upload when they use the Service. Please view our Terms of Use for terms that apply to your use of the Service..

Information We Collect

Emailverify may retain information that your device automatically provides to us in connection with your use of the Site and/or Services using automated tools such as cookies, web beacons and web server logs. The types of information we collect automatically may include:

  • Ip addresses
  • Device identifiers (Device accessing the site)
  • Browser identifiers (Type of web browser used to access the site)
  • OS details
  • Language Preference
  • Source URLs
  • Session Timing and Duration
  • Page Viewed

Traffic Data refers to non-personalized information that cannot be used to identify you but is valuable for marketing efforts and enhancing your experience on the Site.We may collect information about your usage of this Site and other online services over time, across devices, and websites. This data may be used for various purposes, such as linking the devices you use and delivering relevant or retargeted content, including interest-based advertisements.

Cookie Policy

What are cookies?

When you visit the Site or interact with the services EmailVerify may send one or more cookies to your device. Cookies are small alphanumeric files stored on your device through your web browser, commonly used by websites to track user activity and personalize your browsing experience. Certain cookies enhance site performance and functionality by remembering your preferences, analyzing usage for optimization, and delivering customized content. The duration cookies remain on your device depends on their type and purpose.

What Types of Cookies Does EmailVerify Use on the Site and Why?

Under EU legislation, websites are required to notify users about the use of cookies. Please note that Essential Cookies cookies are enabled by default. By accepting the cookie consent banner on our Site, you have agreed to their use. For example, If you decide to create an account on our Site, we use cookies to streamline the registration process and remember your preferences. Please note that accepting these cookies is necessary to complete the registration. We use the following types of cookies, including third party cookies, and similar technologies on this Site.

Essential Cookies

Essential Cookies are crucial for delivering the Site and associated Services securely and in accordance with applicable laws, and they cannot be turned off. These Essential Cookies may include third-party cookies from services like Digital Ocean and Stripe. Without these cookies, you would not be able to log into your account or access the Services on the Site.

Marketing or Analytical Cookies

Marketing and Analytical Cookies assist us in delivering and tracking advertisements, as well as providing relevant content to you. These cookies may include third-party cookies, such as those from Google/Google AdSense and Microsoft Bing. You have the option to disable these cookies if you prefer.

EmailVerify may associate the information stored in cookies with any personal information you provide through the Site or Services. We use both session cookies, which remain active until you close your web browser, and persistent cookies, which are stored for a longer duration until they expire or are deleted.

Managing Cookies

To check to see if cookies are enabled on Your device, please follow the steps below. Alternatively, view Your browser’s help pages or information on how to manage cookies at: https://www.allaboutcookies.org, which contains comprehensive information on cookies on a wide variety of browsers. You can also find details on how to delete cookies from your computer. For more information on managing cookies, visit the following browser support pages:.

Personal Information

If you decide to create an account on the Site, EmailVerify will collect the information you submit as part of your account registration ("Personal Information").

  • Account Information: The information you provide during account creation, including your full name, email address, phone number, billing details, and password, is collected to facilitate your registration and enable access to the features and services of the Site.
  • Payment Information: Credit card information or other payment details processed by third-party providers, such as Stripe, for which we do not have direct access to your full payment data and rely on the security measures of the payment processor.
  • User Content: Emails and CSV files that you upload for verification are treated with the utmost confidentiality. These files are stored temporarily for the purpose of processing and verification, and we ensure their protection throughout this period. These files are kept only for as long as necessary to complete the verification process, after which they are securely deleted or anonymized to safeguard your privacy.

EmailVerify is committed to handling all Personal Information received from the European Union, the United Kingdom (including Gibraltar), and/or Switzerland in accordance with the applicable provisions of the DPF program. By registering an account and/or submitting information to EmailVerify, you consent to the collection, use, and storage of your Personal Information by EmailVerify, as outlined in the Terms and Conditions of Use and this Privacy Policy.

How EmailVerify Uses Your Personal Information

EmailVerify collects, processes, and uses your personal information to provide

  • Personalize and enhance your online experience;
  • Respond to your emails, inquiries, comments, questions, and requests for support or services;
  • Track and analyze trends, usage patterns, and activities of visitors and users;
  • Provide you with information, including updates and details about our Services;
  • Process and complete your purchase, including handling payments and communicating with you regarding your order;
  • Send you marketing communications that we believe may interest you, including through third-party platforms;
  • Perform data analysis, audits, and monitor for fraud prevention and detection;
  • Promote our Site and Services to you on third-party platforms, including targeted advertising;
  • Reach out to you about your use of the Site or notify you of changes to our policies at our discretion;
  • Develop new services or improve, or modify our services;
  • As required or permitted under applicable laws, including those outside your country of residence, we may comply with legal processes and respond to requests from public or government authorities; and
  • We may enforce our terms and conditions, protect our operations, safeguard the rights, privacy, and safety of our affiliates, you, or others, and pursue available remedies or limit potential damages.

We may collect, analyze, and use data derived from Personal Information or other non-identifiable information for the purposes of operating, analyzing, enhancing, or promoting our services. Except as stated in this Privacy Policy, EmailVerify will keep your Personal Information private and will not sell or rent it to anyone. In cases of onward transfers to third parties, EmailVerify remains responsible for any violations of this Privacy Policy.

Important Information for UK Residents

The legal basis for our collection and use of your Personal Information depends on the type of information and the context in which it is collected. We collect Personal Information with your consent, when it is necessary to provide agreed-upon services, or when processing is required to support our legitimate interests.

Managing and Limiting the Use and Disclosure of Your Personal Data

You can contact us at support@emailverify.io any time to do the following on our site;

  • Access any data we hold about you, including Personal Information, if any;
  • Request access to your personal data;
  • Change/correct any of your data we have;
  • Request the deletion of any data we hold about you or express concerns regarding how your data is used.

If you ask to delete your account, we may still need to retain certain Personal Information for recordkeeping or to complete any pending transactions initiated prior to your request. Some residual information may remain in our databases and records, which cannot be fully removed. We may retain Personal Information for as long as it is required to deliver our Site and Services, meet legal requirements, resolve disputes, prevent misuse, and enforce our agreements.

EmailVerify May Disclose Your Information

EmailVerify may disclose personal information with employees, agents, vendors, contractors, and service providers who need it to perform tasks on our behalf, such as processing payments through third-party providers. These third parties use the information to fulfill the purposes for which it was shared.

We may additionally share your information:

  • If required by law, regulation, or legal proceedings (such as a subpoena, court order, or similar government request for information);
  • To respond to government agency requests, including law enforcement;
  • When we deem it necessary to prevent physical harm, financial loss, or in relation to an investigation of suspected or actual illegal activities;
  • In the case of a joint venture, partnership, merger, or any other collaboration with another organization.

We reserve the right to disclose any information obtained through the Site if we sell or transfer all or part of our business or assets (e.g. in the case of a merger, reorganization, liquidation, or any other business transaction), including during negotiations for such transactions.

Data Retention

  • Account Information: We retain account data as long as necessary for providing our Services and as required by law.
  • Email Verification Data: Files and data uploaded for verification are stored for a maximum of 30 days and can be deleted at any time through your account. We encourage users to delete their data promptly to maintain control over their information.
  • Archived Data: Backup copies of data may be retained for a limited period due to technical reasons, even after deletion.

Security Measures

We implement measures to safeguard your information. Our Site and Services, along with all associated data, are protected through technical, administrative, and physical security protocols to prevent loss, unauthorized access, destruction, misuse, alteration, and improper disclosure.

While we take reasonable measures to protect your information, please note that no transmission over the Internet is entirely secure, and we cannot guarantee the security of the information collected through the Site. If a security breach occurs that involves unauthorized access to our Site or Services and materially affects you or your Personal Information, we will take steps to notify you as soon as possible.

Cross-Border Transfer

The Site and Services are offered by EmailVerify, based in the United States. If you choose to use emailverify’s service in the U.S., we will process your Personal Information in the U.S. By using the Site and Services, you consent to the transfer of your information to countries with different data protection laws, including the U.S. Non-U.S. residents using the U.S. emailverify do so at their own risk.

California Privacy Rights

California law permits customers in California to request certain details about how their “personal information” (as defined by California Civil Code Section 1798.83) is shared with third parties for direct marketing purposes. We do not share personal information with third parties or affiliates for those third parties ’or affiliates’ own direct marketing purposes. Californians may request information about our compliance with this law by contacting us at support@emailverify.io. Your inquiry must specify “California Privacy Rights Request” in the subject line of the email.

Children's Privacy

Our Site and Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of data collected from children, we will take steps to delete it.

Policy Changes

EmailVerify reserves the right to modify this Privacy Policy. The "Last Updated" date above reflects the date when this Privacy Policy was last revised. EmailVerify may, at any time and without prior notice, update, change, or modify this Privacy Policy. Any changes will take effect once the revised Privacy Policy is posted. By continuing to use the Site and Services after changes are made, you agree to the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or need assistance exercising your rights, please contact us at support@emailverify.io.

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